Privacy Policy

This privacy policy describes how Phew ("we," "us," "our") collects, uses, and protects the personal information of its users ("you," "your"). By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect:

User-provided Information: When you register for our services, you provide us with certain information such as your name, email address, phone number, profession, personal interests, and other necessary details for billing purposes.

Device and Usage Information: When you access our services, we collect information about your device and usage. This includes your IP address, the type of device and browser you use, the web pages you visit on our services, and the date and time of your visit.

Cookies and Other Tracking Technologies: We use cookies and similar technologies to analyze trends, administer our services, and track how you interact with our services.

2. How We Use Your Information:

Service Provision: We use your information to provide, personalize, and improve our services.

Communication: We use your contact details to send you information about our services, respond to your inquiries, and for other customer service purposes.

Marketing and Promotions: With your consent, we use your information to send you promotional messages and content.

Research and Development: We use aggregated, non-identifiable data to conduct research and improve our services.

3. When We Share Your Information:

Service Providers: We share your information with third-party service providers that assist us in our operations. These providers are obligated by contractual agreements to use this information only for the services we request and to uphold the standards set forth in this privacy policy.

Legal Obligations and Security: We may disclose your information if we believe it's necessary to comply with a legal obligation, to protect our rights and property, or to ensure the safety of our users.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred to the relevant third party. You will be notified of any change in ownership or uses of your personal information.

Third-Party APIs: Our services integrate with various third-party APIs to provide certain features and functionalities. These APIs may have access to certain information about you necessary for these features to function. However, we ensure that we do not share identifiable information like names with these APIs. We only share information that is necessary for the specific feature or functionality provided by the third-party API. The use of your information by these third parties is governed by their respective privacy policies, and we recommend that you review these policies.

No Selling of Data: We do not sell, rent or trade your personal information to third parties.

4. Your Rights and Choices:

Access and Correction: You can access and edit your information at any time through your account settings.

Account Deletion: You can delete your account at any time. We will erase your personal information, except where we need to keep any such information for legal reasons.

Marketing Opt-out: You can opt-out of receiving marketing communications from us.

5. Residents of the EEA, UK, and Switzerland:

If the processing of your information is subject to the European Economic Area (EEA), United Kingdom (UK), or Swiss data protection law, you have certain rights with respect to that data. You can request access to, and rectification or erasure of, your information; transfer or receive a copy of your personal data in a usable and portable format; object to or obtain a restriction of the processing of your information under certain circumstances. For residents of France, you can send us specific instructions regarding the use of your data after your death. Please contact us at GDPR@phew.ai for such requests. If you believe we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in Ireland or with your local supervisory authority.

6. Data Security:

We employ security measures to protect your information and to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.

7. International Data Transfers:

Our services may be provided using resources and servers located in various countries around the world. Therefore, your personal information may be transferred across international borders outside the country where you use our services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for personal data or that have different legal rules on data protection. In such cases, we ensure that there are adequate safeguards in place to protect your personal data as required by applicable law. By using our services, you consent to the transfer of your information in such a manner.

8. Changes to This Policy:

We may periodically update this policy. If we make significant changes, we will notify you through our services or by other means.

9. Contact Us:

If you have any questions or concerns about this policy or your personal data, you can contact us at: support@phew.ai